{"en_US": "<kanban>\n                    <field name=\"id\"/>\n                    <field name=\"name\"/>\n                    <field name=\"web_page\" widget=\"url\"/>\n                    <field name=\"are_you_inside\"/>\n                    <field name=\"user_ids\"/>\n                    <field name=\"nbr_channel\"/>\n                    <field name=\"rating_percentage_satisfaction\"/>\n                    <field name=\"rating_count\"/>\n                    <templates>\n                        <t t-name=\"kanban-box\">\n                            <div class=\"oe_kanban_global_click\">\n                                <div class=\"o_kanban_image\">\n                                    <img t-att-src=\"kanban_image('im_livechat.channel', 'image_128', record.id.raw_value)\" class=\"img-fluid\" alt=\"Channel\"/>\n                                </div>\n                                <div class=\"oe_kanban_details\">\n                                    <div class=\"float-end\">\n                                        <button t-if=\"record.are_you_inside.raw_value\" name=\"action_quit\" type=\"object\" class=\"btn btn-primary\">Leave</button>\n                                        <button t-if=\"!record.are_you_inside.raw_value\" name=\"action_join\" type=\"object\" class=\"btn btn-primary\">Join</button>\n                                    </div>\n                                    <strong class=\"o_kanban_record_title\" style=\"word-wrap: break-word;\"><field name=\"name\"/></strong>\n                                    <div>\n                                        <div>\n                                            <i class=\"fa fa-user\" role=\"img\" aria-label=\"User\" title=\"User\"/> <t t-esc=\"(record.user_ids.raw_value || []).length\"/> Operators\n                                            <br/>\n                                            <i class=\"fa fa-comments\" role=\"img\" aria-label=\"Comments\" title=\"Comments\"/> <t t-esc=\"record.nbr_channel.raw_value\"/> Sessions\n                                            <div t-if=\"record.rating_count.raw_value &gt; 0\" class=\"float-end\">\n                                                <a name=\"action_view_rating\" type=\"object\" tabindex=\"10\">\n                                                    <i class=\"fa fa-smile-o text-success\" title=\"Percentage of happy ratings\" role=\"img\" aria-label=\"Happy face\"/> <t t-esc=\"record.rating_percentage_satisfaction.raw_value\"/>%\n                                               </a>\n                                            </div>\n                                        </div>\n                                    </div>\n                                </div>\n                            </div>\n                        </t>\n                    </templates>\n                </kanban>", "vi_VN": "<kanban>\n                    <field name=\"id\"/>\n                    <field name=\"name\"/>\n                    <field name=\"web_page\" widget=\"url\"/>\n                    <field name=\"are_you_inside\"/>\n                    <field name=\"user_ids\"/>\n                    <field name=\"nbr_channel\"/>\n                    <field name=\"rating_percentage_satisfaction\"/>\n                    <field name=\"rating_count\"/>\n                    <templates>\n                        <t t-name=\"kanban-box\">\n                            <div class=\"oe_kanban_global_click\">\n                                <div class=\"o_kanban_image\">\n                                    <img t-att-src=\"kanban_image('im_livechat.channel', 'image_128', record.id.raw_value)\" class=\"img-fluid\" alt=\"Kênh\"/>\n                                </div>\n                                <div class=\"oe_kanban_details\">\n                                    <div class=\"float-end\">\n                                        <button t-if=\"record.are_you_inside.raw_value\" name=\"action_quit\" type=\"object\" class=\"btn btn-primary\">Nghỉ</button>\n                                        <button t-if=\"!record.are_you_inside.raw_value\" name=\"action_join\" type=\"object\" class=\"btn btn-primary\">Gia nhập</button>\n                                    </div>\n                                    <strong class=\"o_kanban_record_title\" style=\"word-wrap: break-word;\"><field name=\"name\"/></strong>\n                                    <div>\n                                        <div>\n                                            <i class=\"fa fa-user\" role=\"img\" aria-label=\"User\" title=\"User\"/> <t t-esc=\"(record.user_ids.raw_value || []).length\"/> Nhân viên hỗ trợ\n                                            <br/>\n                                            <i class=\"fa fa-comments\" role=\"img\" aria-label=\"Nhận xét\" title=\"Nhận xét\"/> <t t-esc=\"record.nbr_channel.raw_value\"/> Phiên\n                                            <div t-if=\"record.rating_count.raw_value &gt; 0\" class=\"float-end\">\n                                                <a name=\"action_view_rating\" type=\"object\" tabindex=\"10\">\n                                                    <i class=\"fa fa-smile-o text-success\" title=\"Phần trăm đánh giá hài lòng\" role=\"img\" aria-label=\"Happy face\"/> <t t-esc=\"record.rating_percentage_satisfaction.raw_value\"/>%\n                                               </a>\n                                            </div>\n                                        </div>\n                                    </div>\n                                </div>\n                            </div>\n                        </t>\n                    </templates>\n                </kanban>"}